The hotel staff were very nice, the plants and resort style was nice, the beds are comfortable but unfortunately, I would not stay there again. If you are staying with a friend, you would probably ask them to leave the room before going in there, because I'm telling you, you hear everything! All in all, our stay was fine. I was with my family, so it wasn't the worst thing, but a little privacy would be nice. It also doesn't extend to the bottom of the floor - basically, when someone is in there, you can hear absolutely everything. The bathroom door is more like a shower door, it doesn't fully close, it kind of swings shut with no firm close. Also, the hotel boasts an arcade, in reality, there is 2 race car games and 2 prize grab games, nothing very exciting, it's pretty run down. Looking up a "cloudy pool" on the internet tells me that it has potential for bacteria, that didn't make me want to use it. The pool is cloudy, you can't see the bottom. So, if you have an early flight and need a good nights sleep, I wouldn't recommend this place. I have kids myself, so I am not sensitive to kid noise, however, with the oval shape of the hotel and with the hallways all connected, kids use it as a racetrack, chasing each other, screaming until 10-11pm. There are kids running wild around the hotel at all hours. This hotel is loud, not a place to go and relax. However, the hotel has some failings in my opinion: 1. As others have described, this hotel has a resort style centre section, that really is unique. We wanted to stay at a hotel that had some fun amenities for the kids. This was our first time in Quebec City, it's beautiful, I highly recommend it.
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